DRYNC :: Find and manage wine online or on your mobile

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FAQ

December 29th, 2012  |  1 Comment

What is Drync?

Drync is a Boston-based mobile software application that enables consumers to purchase wine at the moment it is most relevant to them – while they are drinking it. We enable consumers to simply and easily purchase wines they love on their mobile phone for home delivery.

How do I get Drync Direct on my iPhone?

Drync Direct is free and available through Apple’s app store. For Drync Direct, click on this link. Drync Direct is currently only available for iPhone users.

Drync also has two apps in the market focused primarily on wine reviews and ratings, called Drync Wine Free and Drync Wine Pro. They are also available in the Apple iPhone store.

When will Drync Direct be available in my area?

We are moving as fast as we can to deliver to Drync Direct users nationwide. Contact us a [email protected] to be notified when Drync Direct is available in your state.

Will Drync Direct be available for other mobile devices?

Yes. We cannot give details on the timing at this time, but as we prepare to grow our reach nationally, we will optimize the app for other mobile operating systems.

How do I find the wine I’m drinking?

Easily! Simply take a picture of the front label with the app. We will match the image to our database.

We currently also feature wine lists that you may search, browse and filter to find your wine.

What if it doesn’t make a match?

Submit a request to us and we will have one of our wine professionals personally search for the wine for you. If it is distributed in your state and available for sale, we will find it and notify you. If it is not, we will complete the wine details for you and notify you if the wine becomes available.

What is your delivery charge?

Shipping is free for orders of 6 bottles or more and we charge a flat rate of $9.99 for shipments under 6 bottles.

How is the wine delivered?

Most wine will be delivered by either FedEx or UPS. However, if you are within the Boston-metro area, your wine may be delivered by our delivery service. The carrier will verify age and identification of the recipient.

Do I need to be present to accept the delivery?

You or a representative age 21 years or older must be present to receive the package. We provide tracking information so that you may coordinate, but some people prefer to have wine shipped to their offices to ensure they are present to receive it.

I have another question. How do I contact you?

You may email us at [email protected] or call our customer service line at 1-877-871-6226. Customer service is available M-F from 9am-5pm EST. If you call outside of that those hours, you may leave a message and we will return your call within 24 hours.