The Drync.com Wine Blog

Drync with Cougartown FAQs

December 13, 2013

How do I get the Cougar Town gift certificate code?

Gift certificate codes will be posted to the Cougar Town Facebook Page daily from January 7th to January 13th at 11e/10c AM. They will be valid for up to 350 people each day.

How do I get the Drync app?

Download Drync on your smartphone. Drync is a free app available on the App Store and Android Market.

Do I need to create an account to participate in this promotion?

Yes. To order the wine through Drync, you need to create an account. You may do this manually, or authenticate with Facebook or Google+. You will also need to provide us with your shipping address and your credit card information.

Where do I enter the Gift Certificate code?

Once you have selected your wine, tap the “Buy Now” button and select 2 bottles. Proceed to the checkout and enter the Gift Certificate code in the field that reads “Promo Code.” If you are one of the first 350 people that day to enter the code, your total will be $0.00.

Why do I need to enter my credit card?

To comply with beverage alcohol regulations, you technically need to place an order for the wine through Drync. In order to do so, you need to provide a valid credit card. The gift certificate code will cover the cost of the wine, so that you are not charged for it.

Is my credit card information secure?

Yes. Very secure. Drync uses Braintree Secure Payments system. Braintree is a validated Level 1 PCI DSS Compliant Service Provider and is on Visa’s Global Compliant Provider List and MasterCard’s SDP List.

If I don’t have a smartphone, can I still participate?

The Drync website www.drync.com is e-commerce enabled and you may purchase wines with the gift certificate code on the web as well.

May I purchase other wines with the gift certificate code?

No. The gift certificate code is only applicable to the wines in the Cougar Town promotion.

Can I order two different wines?

No. The minimum order on the Drync app is 2 bottles. You may select one wine and you will receive two bottles of it.

How do I scan the wine?

Easy! Simply click on the label to enlarge it on your screen, then use the Drync app to take a photo of it. We will match the image to our database.

What if it doesn’t match correctly?

If the photo is out of focus, lighting is poor, or picture is off-center, the Drync app may not recognize the image properly. Also, if you have a poor connection, the app may “time out” and not match the wine right away.

As an alternative, you may go to the Cougar Town list in the “Wine Lists” section of the Drync app. All of the wines in the Cougar Town Drync promotion will be detailed in that list. You may click on them and buy them straight from the app.

What if I am looking at the landing page on my smartphone already?

If you are on your smartphone and have the Drync app installed, you can simply tap the wines listed on the promotion page and it will bring you to that wine in the Drync app. You may purchase that wine by hitting the “Buy Now” button, or tap the back button in the upper left-hand corner to browse other wines in the promotion.

May I use the gift certificate code more than once?

No, the gift certificate code is valid only once per user. Once you use the gift certificate code, you will not be able to use another Cougar Town gift certificate code, even if the code has changed.

How is the wine delivered?

Once you have made a purchase, we will send you an email confirmation with your unique tracking number, which you may use to track your purchase and delivery.

Do I need to be present to accept the delivery?

Yes. You, or a representative age 21 years or older, must be present to receive the package. If you are not home during the day, we would advise having the wine shipped to your office. We provide tracking information so that you may coordinate.

Do you ship wine to all States?

We cannot ship wine to residents in Iowa, Kentucky, Maine, Oklahoma and Utah. Instead residents in these states who purchase a wine with the Cougar Town Drync Gift Certificate will receive a set of crystal wine glasses of equal value. Only residents in these states may claim the wine glasses in lieu of wine.

Do you have any tips for entering?

Gift certificate codes will go quick each day. Plan ahead and download the Drync app before the promotion begins. Set up an account or authenticate with Facebook and pre-populate your shipping address and credit card information so you are ready to go! 

 

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